SAP Hybris was introduced in year 1997 in Switzerland. SAP Hybris is a family of product from a German company Hybris, which sells e-Commerce, Marketing, Sales, Service and Product Content Management Software. This company was acquired by SAP S.E on 1 August 2013.
Hybris Product focuses on the following main areas −
Hybris Revenue or Billing
Hybris Cloud for Customer for Sales – C4C
Hybris Cloud for Customer for Service – C4C
SAP C/4HANA, SAP fourth-generation CRM technology suite, and create customers for life.
SAP C/4HANA and SAP Cloud Platform provide a vital combination of power, trust, and speed to deliver a seamlessly connected end-to-end experience.
With the SAP C/4HANA suite, you can unify marketing, commerce, sales, and customer service groups to deliver intelligent, trustworthy customer experiences.
SAP C/4HANA portfolio:
- SAP Marketing Cloud
- SAP Commerce Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Customer Data Cloud
As part of new branding SAP Customer Experience, SAP has consolidated all the cloud solutions that are marketed under Hybris brand and SAP’s commerce and customer engagement organization earlier with the recently acquired CX solutions.
New CX solutions merged into C/4 HANA Suite:
- Calliduscloud is now part of SAP Sales Cloud
- Coresystems is now part of SAP Service Cloud
- Gigya is now part of SAP Customer Data Cloud
Below table highlights the enhanced solution capabilities of the new solutions (Calliduscloud, Coresystems and Gigya)
|Product Name||Release to Customer||End of Version Supportability|
|SAP Commerce 6.2||19.10.2016||25.01.2019|
|SAP Commerce 6.3||25.01.2017||31.05.2019|
|SAP Commerce 6.4||31.05.2017||30.08.2019|
|SAP Commerce 6.5||30.08.2017||13.12.2019|
|SAP Commerce 6.6||13.12.2017||11.04.2020|
|SAP Commerce 6.7||11.04.2018||08.08.2020|
|SAP Commerce 1808||08.08.2018||12.12.2020|
|SAP Commerce 1811||12.12.2018||12.12.2020|